SIP Trunk - FAQ
Delve into specifics about our SIP Trunk services here. For more details or assistance, visit our support page
Tag | Question | Answer |
|---|---|---|
What are the conditions for using the flatrate call packages for SIP trunk services? | Mixvoip’sr flatrate packages that allow unlimited calls to over 100 destinations for only €9.90 per user per month, are exclusively available for PBX systems that have achieved Mixvoip's certification levels of "certified" or "compatible." This includes systems like Innovaphone, Starface, Wildix, 3CX, Asterisk, Freeswitch, Avaya, and Microsoft Teams, provided they are managed by a Mixvoip channel partner. Flatrate packages are not available for use in call centers or with any automated call dialing systems, such as predictive dialers. You can find the list of countries included in our flatrate package on our call rates page. | |
How to : Fax to mail | Mail to fax | Send and receive faxes by email With our cloud PBX solution, send and receive faxes directly from your email account. If you have a fax machine, with an analog to IP converter, you can send faxes and receive them. However, the full transmission cannot be guaranteed for technological reasons detailed in our blog articles: - Is the fax dead? - Is the fax dead? (2/2) UPDATE | |
How to : Mail TO SMS | Mixvoip has a mail to sms option that operates by sending an email to destination@smsu.eu. The message to be sent is taken from the email body, and if no message is found inside the email body, the subject of the email will be used as SMS message. Create a new mail where the recipient is the mobile number followed by the domain @smsu.eu, paste your FAX key provided by Mixvoip in the subject, and write your message in the body message. Recipient: (+XXX)NUMBER@smsu.eu Subject: fk:XXX-XXXXXXXXX Body Message: Your Message Authentication in the destination header If you can not change the email body, then you have the option to put your fax key into the destination header (To:) of your email. Just take the fax key and add it after the recipient’s phone number but do not forget to strip the “:”. Example: +352691234567fk15805-0938efc33d@smsu.eu The message body We try to guess or extract the message of your email by applying some filter rules. • We cut off the message after “–” because that is normally the start of the email signature • We do not filter after the “<html>” tag • To make sure that no extremely long messages are sent, we cut the email body to 300 characters • If the message inside the email body is empty, we use the subject as message text |
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