Unlock flexible Internet with mobile connectivity
In many scenarios, traditional wired internet options like fiber or DSL may not be feasible or optimal. These technologies are especially valuable in areas where physical connections are impractical, providing fast and reliable internet service. Whether due to geographical challenges, the need for rapid deployment, or simply seeking redundancy in network connections, mobile connectivity ensures you stay online.
Fair 5G
90.00 €
per month
Maximum bandwidth
Download: 500 Mbit/s Upload: 200 Mbit/s
Typical bandwidth
Download: 350 Mbit/s Upload: 50 Mbit/s
✓ Support and assistance from Mon-Fri 8:00-17:00
✓ Intervention within 24 hours
Galaxy
129.00 €
per month
Maximum bandwidth
Download: 220 Mbit/s Upload: 30 Mbit/s
Typical bandwidth
Download: 200 Mbit/s Upload: 20 Mbit/s
✓ Support and assistance from Mon-Fri 8:00-17:00
✓ Intervention within 24 hours
Galaxy direct
189.00 €
per month
Maximum bandwidth
Download: 220 Mbit/s Upload: 30 Mbit/s
Typical bandwidth
Download: 200 Mbit/s Upload: 20 Mbit/s
✓ Assistance from Mon-Sun 7:30-19:00
✓ Intervention within 6 hours
Why choose mobile connectivity?
Mobile connectivity is a versatile solution, essential in many scenarios where traditional broadband options fall short. Here’s why it's a reliable choice:
- Areas lacking high-Speed internet: For locations without access to fiber or DSL
- Popup stores: Enables quick, temporary setups with reliable internet, essential for sales and transactions in short-term retail environments
- Construction sites: Offers robust internet access to support essential operations and communications on remote or temporary construction projects
- Short-term events: Essential for music festivals and other events, providing temporary, reliable internet access to support operations and attendee connectivity
- Fallback and redundancy needs: Acts as a backup to maintain internet service continuity during primary connection failures
- Extended outages due to infrastructure work: Provides an alternative connection during long-term disruptions caused by road works or cable cuts
We are here to help!
Details about the mobile connectivity packages
Fair 5G | Galaxy | Galaxy direct | |
Internet connection | |||
Traffic | |||
Technology | 5G or LTE | Starlink satellites | Starlink satellites |
Maximum bandwidth | 500/200 Mbit/s | 220/30 Mbit/s | 220/30 Mbit/s |
Typical bandwidth | 350/50 Mbit/s | 200/20 Mbit/s | 200/20 Mbit/s |
Typical ping | 15 milliseconds | 40 milliseconds | 40 milliseconds |
Network operator | |||
Roaming | ✗ | ✗ | ✗ |
Support | |||
Assistance | Mon-Fri 8:00-17:00 | Mon-Fri 8:00-17:00 | Mon-Fri 7:30-18:00 |
Support | Mon-Fri 8:00-7:00 | Mon-Fri 8:00-17:00 | Mon-Sun 7:00-19:00 |
Intervention | within 24 hours | within 24 hours | within 6 hours |
Availability | Luxembourg | Luxembourg, Belgium, Germany, France | Luxembourg, Belgium, Germany, France |
Hardware | |||
Dimensions (W x H x D) | 25 x 5 x 20 cm | 50 x 30 x 50 cm | 50 x 30 x 50 cm |
Mounting | Indoor or outdoor | Outdoor with clear view of the sky | Outdoor with clear view of the sky |
Available options | |||
Fix IPv4 | ✓ | ✓ | ✓ |
✗ | ✗ | ✓ |
Additional information
Choosing between 5G and satellite connectivity
5G connectivity
Available only in Luxembourg, 5G is easy to set up, can be used indoors or outdoors, and occupies minimal space. It generally offers slightly better upload speeds than satellite, but may not perform in crowded events such as festivals.
Satellite connectivity
Available in Luxembourg, Belgium, Germany, and France. It requires outdoor installation with a clear line of sight to the sky and can provide service in extremely remote areas not covered by 5G.
Fair usage and network management
Our Galaxy services are based on the standard data plan of Starlink, which offers unlimited data but includes specific considerations to ensure all users experience fair and optimal connectivity. It is important for our customers to understand that while the data is unlimited, network performance may be adjusted in times of high demand.
According to Starlink's policy: "If bandwidth patterns consistently exceed what is allocated to a typical residential user, Starlink may take network management measures, such as temporarily reducing a customer’s speeds, to prevent or mitigate congestion of the services. Bandwidth intensive applications, such as streaming videos, gaming, or downloading large files, are most likely to be impacted by such actions."
Similarly, Mixvoip applies these conditions to our 5G connectivity services to maintain high service quality and prevent network congestion. This ensures that during peak times, the network remains stable and efficient for all users.
Starlink installation
Mounting a Starlink requires careful placement to ensure clear, unobstructed views of the sky. The process involves selecting an optimal location, usually an open area or a rooftop, where the satellite dish can be installed without any interference from trees, buildings, or other obstacles.
The mounting kit includes a base that can be secured on various surfaces, ensuring stability. Proper alignment with the satellite's path is crucial for maintaining a strong and consistent internet connection.
| Question | Answer |
|---|---|
Is mobile connectivity over 5G or satellite reliable? | While mobile connectivity over 5G or satellite may not match the reliability of fiber lines, it is comparable to or better than slow or poor-quality copper DSL connections. These options offer higher speeds and can be a reliable alternative in areas where traditional wired internet is not feasible. |
Why do you provide an additional router for 5G connectivity instead of integrating it with the existing internet router? | Internet routers are often installed in locations with poor mobile connectivity, such as underground rooms, metal racks, or the interior of buildings. Modern building materials can also hinder mobile signals. To ensure optimal connectivity, we provide a separate mobile router that can be placed outdoors or in areas with better signal reception. This approach allows for reliable 5G connectivity where it is most effective. |
GET IN TOUCH
Questions on our connectivity services?
Our team is prepared to provide advice and guide you in selecting the appropriate internet connection.
We can’t wait to hear from you connectivity@mixvoip.com