Legal center
Welcome to the Mixvoip legal center. Here, you can access comprehensive legal information, including terms and conditions, privacy policies, GDPR compliance, and service level agreements. We also offer tools for online contract signing and SEPA Direct Debit setup, ensuring you understand your rights and obligations.
For customers and end users
Our Impressum page contains essential legal information and disclosure requirements, including company details and contact information.
Review our Terms and Conditions to understand the guidelines, responsibilities, and rights that govern the use of our services.
Get contact details for our Data Protection Officer (DPO) and access the data processing agreement.
Access our privacy policy to understand how we collect, use, and protect your personal information.
SLAs are foundational to ensuring both parties have clear expectations regarding performance, uptime, response times, and support levels.
Effortlessly sign Mixvoip’s legal documents online. Our platform enables secure, paper-free digital signing for a quick and fluid experience.
Set up automatic payments with our SEPA Direct Debit. Complete the domiciliation form to ensure timely and hassle-free transactions.
Before enabling the call recording feature on your cloud PBX, it’s crucial to acknowledge your responsibilities outlined in our call recording disclaimer.
Mixvoip Wholesale Services (“WS”) enable telecommunication operators to a whole range of voice, internet and related services for the purpose of reselling them to their customers. When reselling WS, operators are in control of the services provisioning and billing to their customers.
Regulatory standards for telecom services
According to regulatory requirements, access the specification sheets for telecom services here.
Discover the comprehensive terms for telecommunications operators seeking telephony interconnection services.
The Reference Interconnect Offer (RIO) set forth the terms applicable to Mixvoip’s telecommunication interconnection with other operators serving the Luxembourgish market.
Generalities
Translation disclaimer
This website employs advanced machine learning technologies to facilitate the translation of its content into multiple languages. Each translation undergoes a thorough revision process conducted by human translators to ensure accuracy and reliability. Despite our best efforts and the supervised nature of this process, the complexity of language processing can occasionally lead to discrepancies or errors.
Please be advised that our translations are provided for your convenience and may not capture the precise meaning or nuances of the original English text. In all instances of textual disagreement or interpretation issues, the English version of the text will be considered authoritative and will prevail.