Voxbi Cloud PBX - FAQ
Find helpful information on Cloud PBX named “Voxbi” features and setup in this section. If you need more help, contact our support team.
Tag | Question | Answer |
---|---|---|
IOSAndroid | On which platforms is Voxbi available? | Voxbi is available on : • Play Store for Android • App Store for iOS |
How do I enable or disable Do Not Disturb (DND)? | Take control of your availability with the DND feature. Learn how to activate or deactivate Video guide. | |
How do I log in? | Get started quickly by following this Video guide | |
How do I activate or deactivate Mobile Twinning? | Easily manage your mobile twinning settings with just a few taps. Watch our Video guide | |
How can I transfer a call? | 1. Press | |
Why are calls to my call group being intercepted by my mobile voicemail? | When a call comes into your group, it rings your extension and is then forwarded to your mobile. If your mobile voicemail is enabled, it may intercept the call if it picks up before you do. Since the system cannot differentiate between a person answering and the voicemail picking up, the call is treated the same way. The most effective solution is to disable your mobile voicemail completely. | |
How can I transfer my configuration from Voxbi Legacy to voxbi 2? | To migrate your configuration seamlessly, follow our step by step guide. | |
What’s the difference between the SIP purple button and the green button call? | The SIP call (purple button) uses an internet connection (Wi-Fi or 4G), while the green button initiates a call using your mobile SIM card. | |
How do I obtain a QR code? | To obtain a Voxbi QR code, log in to your account at my.mixvoip.com and follow the steps in your PBX account settings. For a detailed walkthrough, refer to our Voxbi QR Code Video Guide. | |
Where is the Voxbi PBX developed? | Our Cloud PBX solution has been developed entirely in-house and has been continuously enhanced since 2008. This allows us to deliver highly customizable solutions and maintain rapid responsiveness. No third parties are involved in the development process. |
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