Guiding small and medium businesses through IT and telecom complexities
We specialize in helping small and medium businesses efficiently manage and simplify their IT and telecom operations, providing expert guidance to navigate the complexities of modern technology.
Showcasing some of our collaborations
Mixvoip for healthcare and retirement homes
Comprehensive alert and communication systems for modern healthcare
Mixvoip integrates a suite of specialized technologies from leading manufacturers to develop a comprehensive communication and alert system tailored for healthcare environments. By incorporating Tetronik DAKS alarm servers, we ensure efficient management of critical alerts, providing dependable notifications for both emergencies and routine operational alerts. In collaboration with Martin.Care, we enhance patient communication systems, improving interactions between patients and care providers and notably reducing response times. Additionally, Gigaset’s Advanced Messaging and Location (AML) technology upgrades DECT systems with sophisticated messaging features, accurate location tracking for handsets, and emergency signaling capabilities. We also integrate Schneider Electric’s MediOpt Care nurse call systems to streamline the management of patient requests and alerts, ensuring that nursing staff can respond promptly and effectively. Our technicians, certified in both installation and maintenance, guarantee the reliability and ongoing support of these systems, enhancing both safety and efficiency across healthcare facilities.
Interoperability with ESPA and ESPA-X protocols
Mixvoip’s cloud PBX system supports ESPA and ESPA-X protocols, crucial for interfacing with third-party solutions commonly used in healthcare settings. This compatibility ensures that alarm signals and messages are standardized and effectively communicated across various systems. The integration of these protocols is vital, enhancing the coordination and efficiency of emergency responses and operational communications, which is essential for maintaining high standards of patient care and safety.
Uninterrupted support with 24/7 service level agreements
Our comprehensive Service Level Agreements (SLA) ensure reliable and continuous support for healthcare communication systems. Available 24/7, our dedicated support team stands ready to resolve any issues swiftly, minimizing downtime and maintaining optimal service quality. This commitment to round-the-clock assistance is crucial in healthcare settings, where effective communication is essential at all times.
Flexible cloud and on-premise solutions
Our hybrid approach, combines the ease of cloud-managed systems with the robustness of on-premise solutions. Our cloud phone system is easily managed via a centralized web interface, while the telephony infrastructure can be hosted at our secure data centers or on-site, either virtualized or on dedicated hardware.
This setup ensures continuous telephony services, even in the event of connectivity breakdowns.
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