Travelling costs
To ensure transparency and competitive pricing, travel costs vary based on time slots. During regular hours, we optimize routes by serving multiple customers, keeping rates lower. In contrast, night and weekend visits require dedicated travel, resulting in higher charges.
Mon-Fri
07:00-20:00 | Mon-Fri
20:00-07:00 | Saturday
07:00-20:00 | Saturday
20:00-07:00 | Sunday
Public holiday | |
Travelling zones | |||||
Luxembourg - Zone 1 | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Belgium - Zone 1 | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Germany - Zone 1 | |||||
Landkreis Trier-Saarburg | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Landkreis Bernkastel-Wittlich | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Landkreis Cochem-Zell | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Landkreis Mayen-Koblenz | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Eifelkreis Bitburg-Prüm | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Landkreis Vulkaneifel | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Saarland | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
France - Zone 1 | |||||
Arrondissement of Val-deBriey | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Arrondissement of Thionville | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Arrondissement of Metz | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Ville de Nancy | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Arrondissement of Forbach-Boulay-Moselle | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Arrondissement of Lille | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
Arrondissement of Valenciennes | 54.30 € | 108.60 € | 108.60 € | 135.80 € | 135.80 € |
France - Zone 2 | |||||
Arrondissement of Strasbourg | 124.30 € | 184.80 € | 184.80 € | 214.20 € | 214.20 € |
Arrondissement of Haguenau-Wissembourg | 124.30 € | 184.80 € | 184.80 € | 214.20 € | 214.20 € |
Arrondissement of Saverne | 124.30 € | 184.80 € | 184.80 € | 214.20 € | 214.20 € |
Service availability outside listed areas
For customers located outside the regions listed in the table, we can still provide on-site services. However, these requests require a custom quote from our sales team and a signed order before scheduling a visit. To give an idea of travel costs, we charge 2.20 € per kilometer (one way) from one of our headquarters in France or Germany. This rate already includes the return trip.
For example, if your location is 200 km away, the travel cost would be: 200 km × 2.20 = 440 €
In urgent cases, our team can generate a quote within minutes, which can be signed digitally with just a few clicks through our online digital signing solution. For an exact quote based on your location, please contact our sales team.
Tag | Question | Answer |
---|---|---|
What does "Zone 1" mean in the travel zones? | “Zone 1" refers to areas where we guarantee a Time to Intervene (TTI) as outlined in our Service Level Agreements (SLAs). This means that for customers located in Zone 1, we commit to a defined maximum intervention time for on-site support, ensuring faster response when assistance is needed. |
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