Our proximity allows us to offer timely, tailored support and services, understanding and addressing your specific requirements effectively.
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Empowering local governments, our trusted partners
Mixvoip for municipalities
A local telecom partner with the right service level
We're not a distant, fully remote company. Our telecom technicians are available to provide on-site support promptly. We offer service level agreements that include 24/7 interventions within four hours.
Our local, multilingual support team understands the needs of municipalities and is available via phone, email, and chat to assist you.
Flexible cloud and on-premise solutions
Our hybrid approach, combines the ease of cloud-managed systems with the robustness of on-premise solutions. Our cloud phone system is easly managed via a centralized web interface, while the telephony infrastructure can be hosted at our secure data centers or on-site, either virtualized or on dedicated hardware.
This setup ensures continuous telephony services, even in the event of connectivity breakdowns.
Expertise in legacy system integration
With extensive experience in managing ISDN and analog systems—from telephony to access controls—Mixvoip focuses at integrating older technology infrastructures into contemporary cloud-based communications. This ensures an efficient upgrade path for municipal systems without disrupting existing services.
Local data center operations enhances community and security
Mixvoip manages its infrastructure in local datacetners (Luxembourg, Belgium, Germany and France) without relying on third-party big cloud providers.
This approach not only ensures robust security and GDPR compliance but also supports the local economy by sustaining jobs within the community.
Beyond internet: Connectivity across locations
Connectivity across multiple communal sites
Mixvoip connects various municipal sites, such as administration offices, schools, and sports halls, using VPN, MPLS, and firewall technologies.
This setup ensures secure and reliable communication across all community facilities.
The features small and large municpalities love
Deliver insightful analytics to improve service interactions and responsiveness to citizen inquiries.
Sync calls to mobile devices, enabling personnel to receive and manage calls flexibly from anywhere.
An intuitive web interface for easy self-management of your phone system enhances administrative efficiency.
Automatically contact on-call personnel until they acknowledge the call, ensuring swift and reliable responses to emergencies.
TiM is a professional time and attendance software designed to facilitate the management and monitoring of your staff.
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